Privacy Policy

A legal disclaimer

Pravasa Imports & Exports ("we," "our," or "us") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and billing/shipping details when you place an order or contact us.
Transaction Information: Details of purchases, payments, and order history.
Technical Information: IP address, browser type, device information, and cookies for website analytics and security.
Communication Data: Messages, inquiries, and feedback submitted through our contact forms, emails, or customer service channels.

2. How We Use Your Information

We use your information for the following purposes:

To process orders, payments, and shipments.
To respond to inquiries and provide customer support.
To improve our website, services, and user experience.
To send updates, promotions, and important notifications (with your consent).
To comply with legal obligations and enforce our terms.

3. Information Sharing & Disclosure

We do not sell or rent personal information. However, we may share information in the following cases:

Service Providers: With third-party logistics, payment processors, and IT service providers to facilitate transactions.
Legal Compliance: If required by law, regulation, or governmental request.
Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we encourage safe online practices.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your data:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Restrict processing of your data under certain conditions.
Request a copy of the data we hold about you. To exercise these rights, please contact us at [Your Contact Email].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and track site performance. You can modify your browser settings to manage or disable cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.